South African Social Security Agency (SASSA) – Latest News and Practical Info

If you rely on a social grant, SASSA is the agency you hear about every month. From older persons grants to child support payments, the department decides when the money lands in your account. Knowing the schedule, the rules and where to get help can save you stress and missed payments.

August 2025 Grant Schedule

On Tuesday the agency released the official August 2025 dates. Older persons grants will be paid on 9 August, disability grants on 10 August, and child support grants on 11 August. The dates are the same for both cash and electronic transfers, so if you use a bank card you’ll see the money appear on the listed day.

The CEO, Themba Matlou, reminded everyone that the dates won’t shift unless there’s a national holiday or an unexpected system issue. He also said his team is ready to step out into communities to help people who have trouble accessing their accounts. In practice this means mobile help‑desks will be set up in townships around the 8th and 9th of August.

How to Get On‑Ground Support

If you can’t get online or need help with your bank details, walk to the nearest SASSA office during the help‑desk hours. Matlou’s plan includes volunteers who know the local language and can walk you through the steps, from filling out a new bank form to checking why a payment didn’t go through.

Still stuck after visiting? Call the toll‑free line +27 800 SASSA (7277). Have your grant number handy – it speeds up the call. The call centre is open 8 am to 5 pm, Monday to Friday. For urgent issues, the on‑ground teams have a WhatsApp group where they share real‑time updates; ask the office clerk how to join.

One common mistake is forgetting to update your bank account after moving. The system won’t automatically move your grant – you need to submit a new bank form either online or at a service point. Do it as soon as you change addresses to avoid missing the August payout.

Another tip: keep a printed copy of your grant confirmation letter. If your payment is delayed, the letter proves you’re eligible and helps the officer find your record faster.

Matlou also mentioned upcoming training sessions for grant recipients. The sessions will cover basic budgeting, how to protect yourself from fraud, and where to find free legal advice. Dates are still being confirmed, but you can sign up at your local office.

In short, the August 2025 schedule is set, the CEO is pushing mobile support, and you have several ways to get help if something goes wrong. Bookmark this page, note the dates, and reach out early if you need assistance. Staying on top of the details means you’ll get your money on time and avoid unnecessary headaches.